For Crisis 24/7/365 Call: 855-581-8111 | Text: 855-895-8398 |

Department: County Social Services
Reports To: I-Start Clinical Team Lead
FLSA Status: Non-Exempt

This position is located in Black Hawk County. It’s open for hire from January 11th, 2021 – January 25th, 2021.

I-START provides community-based crisis prevention and intervention services for individuals with intellectual and developmental disabilities and mental health needs. I-START works to enhance the ability of the system of care to successfully support individuals with IDD and mental health needs in their community. I-START utilizes positive behavioral supports, multi-model clinical assessments and other therapeutic tools. I-START promotes systemic, person-centered approaches and provides trainings, education, consultation, crisis plan development and 24/7 crisis support. Our goal is to create a support network that has the information needed to prevent crisis but also has the tools to most effectively manage crisis if it should occur.
This position requires regular travel throughout I-START Service Area (mileage reimbursed) and rotational on-call responsibilities
• Must be capable of regular and predictable attendance at a specific location to perform assigned tasks. Regular travel is required.
• Maintain an active caseload of individuals referred for START Services (variability occurs depending on activity level of cases and the project scope).
• Ensure the coordination of support meetings and crisis plan development for individuals enrolled in START
• Provide outreach visits to the individuals’ home, day and vocational settings regularly
• Use the START Action Plan, ecomaps and other assessments for case planning and strategizing.
• Develop Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, admission/discharge or disposition summaries as part of crisis response and any other applicable documentation of services provided.
• Develop materials and present cases at Clinical Education Team Meetings as assigned by the director or designee
• Complete all required data entry expectations
• Provide on-call crisis assessment and response on a rotational basis
• Participate in the Center for START Services National Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference as recommended
• Other duties as assigned
• Administrative and functional supervision is received from the Clinical Team Lead. Additional clinical supervision provided by the Clinical Director.
• No functional or administrative supervision is exercised.
• A Master’s Degree in Social Work, Psychology, Counseling or other human service field with 2 years’ experience working with people who have IDD and mental health and/or challenging behavior needs;
• A bachelor’s degree in Social Work, Psychology, Counseling or other human service field with 4 years’ experience working with people who have IDD and mental health and/or challenging behavior needs is acceptable.
• The openness for ongoing learning and clinical feedback
• The ability to work with complex systems and an interest in the population is essential.
• Requires excellent verbal and written communication skills and a professional demeanor.
• Requires independent and organized work skills.
• Ability to assess multiple complex disability needs and determine effective supports and interventions to alleviate or manage those needs.

• Ability to apply common sense to solve problems and achieve work objections, and have the ability to recognize work situations that require special attention.
• Experience working with families and individuals with disabilities.
• Must successfully participate in and complete the START Coordinator certification training within 12 months of employment. This includes the demonstration of competencies in all areas associated with START coordination
• Must possess a valid Iowa driver’s license and be insurable under the County’s guidelines.
• Proficient in Microsoft Word, Outlook, Internet Explorer and other basic operating systems
Work Schedule:
• Core work hours are 8:00 a.m. to 4:30 p.m. Monday through Friday, however at times may require flexibility to accommodate team needs.
• Requires participation in a rotational crisis on-call response and assessment as part of essential job duty. May require work outside of core hours (compensated)
• The work environment and physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the “Essential and Marginal Function Analysis” statement for a complete description of essential functions and functional requirements. While performing the duties of this job, the employee is frequently required to walk, stand, sit, and operate a motor vehicle. Position requires near vision and ability to hear. While performing the duties of this job, the employee may be exposed to physical harm caused by an emotional individual or the general public. In performing the essential functions of this job, the employee may need to work and/or drive in extremely hot, cold, rainy, snowy and/or windy weather conditions.
Applicant will be subject to Criminal Background Check, Adult and Child Abuse, and Medicaid Fraud record check. Applicant will be subject to post offer, pre-employment drug and physical testing.